Environmental Services

Customer Service hours at City Hall:

Monday-Thursday 7:30a-5:30p and Friday 7:30a-11:30a (drive-up only)

Bulk, green waste pick-up shifts to Saturdays

Starting Saturday, April 11, bulk and green waste collection will be moved from Mondays to Saturdays for the duration of April. There will be no bulk/green waste collection on Monday, April 6.

This change has been made to account for the increased volume of trash collection taking place as many residents are home more often because of the "Stay at Home" orders. The new schedule will be as follows:

  • Regular trash and recycle pick-up days remains unchanged;
  • If your regular trash day is Tuesday or Wednesday, bulk pick-up will be April 11 and April 25;
  • If your regular trash day is Thursday or Friday, bulk pick-up will be April 18 and May 2; and,
  • Green waste will be shifting from Mondays to Saturdays beginning April 11.

This schedule will be evaluated for continuation based on pandemic status at the end of April 2020.

Customers are reminded that the Camelot Landfill is still open and operating. Customers with an active residential water account may visit City Hall Customer Service drive-up (north side of City Hall) to obtain a Landfill Pass that will allow one trip into the Camelot Landfill (landfill policies apply). Customer Service drive-up hours are 7:30 a.m. to 5:30 p.m. Monday through Thursday, 7:30 to 11:30 a.m. Friday.

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The city’s Environmental Services Division supervises the city’s contractual solid waste and recyclables collection services and serves as a liaison to commercial entities serviced by the city’s franchised commercial solid waste service provider. Environmental Services also provides numerous public education programs on recycling and environmental concerns, manages the city’s spring and fall cleanups, administers the household hazardous waste and electronics collection program and the city’s Adopt-A-Street program.

Hazardous Waste Program

Learn about our Hazardous Household Waste (HHW) Program (PDF).

Please note: TVs are no longer allowed in landfills. The Colony will accept TVs at our HHW drop off.

Curbside Clothing Recycling

Learn about the city’s partnership with Simple Recycling for curbside collection of clothing and other textiles (PDF). To report missed pickups, call us at 972-624-3129. If leaving a message, please be sure to provide your address and regular collection day.

Electronics Recycling

Most electronics are accepted at the city’s Household Hazardous Waste Facility: computers, laptops, iPads, cell phones, monitors, tablets, projectors, scanners, printers, stereos, and televisions of all sizes.

Residential electronics only. Staff has the right to determine and refuse commercial electronics.

STS Electronic Recycling currently provides electronics recycling services during the Spring and Fall Clean-Up events and for business collections only.

Recycling Contamination

For decades, Americans have been steadily embracing the concept of recycling as a means to help keep the environment clean, preserve resources, and beautify their communities. Times, however, are changing. As a result, it has become more important than ever for customers to adhere to recycling best practices such as keeping contaminated items out of the recycling stream.