Useful links and information regarding FEMA individual assistance relating to recent storms; Texas Department of Insurance checklists; and an update to SNAP benefits.

For individuals needing housing assistance:
- They must first file a claim with their insurance company. Helpful checklists and other information is available from the Texas Department of Insurance.
- If insurance does not cover the damages in question, individuals may then file for individual assistance through the Federal Emergency Management Agency (FEMA) website. If they qualify, the process will continue with an inspection - either in person or virtual. After inspection, individuals will be referred as appropriate for assistance.
- FEMA has also provided a two-page factsheet with resources for repairing your home following a winter-weather event, including tips on cleaning mold. FEMA Community Education and Outreach specialists are available by phone for questions 8 a.m. to 6 p.m. Monday through Saturday at 833-336-2487.
TDEM survey
As communities around Texas continue assessing the aftermath of last week’s winter storms, the City of The Colony recommends individuals continue submitting the requested Texas Department of Emergency Management individual damage survey. It is voluntary but these data help Denton County meet the mandated financial threshold and assists with starting the Individual Assistance process.
SNAP benefits update
Also, the Texas Health and Human Services Commission has announced that Supplemental Nutrition Assistance Program (SNAP) recipients may use their food benefits to purchase hot foods and ready-to-eat meals due to impacts from the severe winter storm. Replacement benefits include food lost or destroyed due to the severe weather. For details, participants may dial 2-1-1.
Small business disaster loans
The Small Business Administration has announced that low-interest federal disaster loans are now available to businesses, homeowners, and renters affected by the winter storm in Texas.