The automated phone system and web portal for making utility payments are currently offline. Restoration is estimated to be completed by the end of the day.
In the meantime, please call Customer Services at 972-625-2741, option 0, to speak with a representative, or, stop by City Hall, 6800 Main St., to make a payment in person. Thank you for your patience. For more info: https://www.thecolonytx.gov/399/Utility-Billing.