Over the past year, the entire community has been working to keep up with the response to the spread of COVID-19 in North Texas. All steps being taken are meant to safeguard public health.
All residents of The Colony are currently under a series of Executive Orders and local disaster declarations issued by Gov. Greg Abbott, the Denton County Commissioners Court, and The Colony City Council, which are meant to help slow the spread of COVID-19 in our communities.
Residents and businesses that have been financially impacted by the pandemic are encouraged to visit our Community Resources page.
City statement regarding expiration of statewide mask order, effective March 10.
CITY FACILITIES: WHAT’S OPEN
- The Colony City Hall main lobby and in-person customer service counters during regular business hours: 7:30 a.m. to 5:30 p.m. Monday-Thursday; 7:30 to 11:30 a.m. Friday. Customer Service staff are also available at the utility-billing drive-through window on the north side of the building. Customers can also access their accounts online.
- The Colony Public Library is open for "Grab & Go" browsing service 10 a.m. to 6 p.m. Tuesdays through Saturdays. Computer use is limited; call 972-625-1900, ext. 3 for reservation information. Customers are encouraged to continue to make use of TCPL's drive-thru pickup window for reserves, craft and program kits, and wireless printing, as well as take advantage of our 24/7 digital resources available via thecolonypl.org.
- The Colony Recreation Center will be open from 8 a.m. to 9 p.m. Monday through Friday, 10 a.m. to 4 p.m. Saturdays, by appointment only, while taking all necessary precautions to ensure the safety of staff and patrons. For information, call 972-625-1106.
- Parks & Trails, including the Bill Allen Disc-Golf Course, Pawsome Playground Dog Park, The Colony Wheel Zone Bike & Skate Park, Bridges Tennis Courts, and Stewart Creek Park. Users are encouraged to practice social-distancing and #ResponsibleRecreation. Call 972-625-1106 for more info or keep watch on The Colony Parks & Recreation Facebook page for the latest updates.
- Park amenities, including playgrounds, pavilions, picnic tables, basketball courts, and RV camping at Stewart Creek Park, are open for use at your own risk. Please be aware that it is impossible for the City to disinfect park amenities in a manner to completely eradicate the potential spread of viruses. All users are encouraged to follow best practices for personal protection, which includes maintaining social distance, frequently washing/sanitizing your hands, covering coughs and sneezes, and staying home when sick.
- The Colony Aquatic Park indoor pool is open to the public on Tuesdays and Thursdays by appointment only. The outdoor pool is closed for the fall-winter season. Call 972-624-2225 for more information.
- The Colony Animal Services facility is open during regular hours. Appointments are preferred. For information, call TCAS at 972-370-9250.
- The Municipal Court and Police Records customer-service lobby.
- The Colony Convention & Visitors Bureau facility is open during regular hours by appointment-only. For information, call 972-624-5253 or by email.
- The Household Hazardous Waste Collection Center
- Board and Commission meetings, however, residents remain encouraged to watch public meetings online where applicable and submit citizens-input of public interest or regarding agenda items to The Colony City Secretary Tina Stewart.
CITY FACILITIES: WHAT’S CLOSED
- The Colony Fire Department has postponed public education events to ensure adequate emergency preparedness and response capability. In addition, all fire department facilities are closed to walk-ins and visitors. If someone arrives to a fire station with a medical emergency, they are instructed to call 9-1-1 or use the public phone in the lobby at each fire station. Check out this video for more information about TCFD preparedness & procedures.
- The Colony Police Department will NOT pull over drivers in light of any "stay home" order. If an Officer makes a stop, it will be for an observed traffic violation or investigation of another criminal offense. They will, however, encourage the community to voluntarily comply with any orders as they conduct daily operations. Anyone suspecting others in the community of not properly adhering to the guidelines may contact the TCPD non-emergency line at 972-625-1887.
HEALTH GUIDANCE, VACCINATION & TESTING INFORMATION
Denton County Public Health (DCPH) is the City of The Colony’s official public health authority. DCPH is responsible for identifying and monitoring all cases of COVID-19 in Denton County.
As we have from the beginning, we encourage our residents to follow public-health best practices regarding the spread of infectious diseases as outlined below by Denton County Public Health and the CDC:
- Stay home if you can;
- Wash your hands thoroughly and often;
- Avoid close contact with others and maintain 6-feet of social-distancing;
- Wear a face-covering when around others, even if you don’t feel sick;
- Cover coughs and sneezes; and,
- Clean and disinfect surfaces.
Quarantine: Have you recently been exposed to someone with COVID-19? The CDC's guidance for quarantine after a COVID-19 exposure changed in early December 2020. Both DCPH and CDC still recommend 14 days of quarantine as the most protective and safest option, but new options are available if you don't develop any symptoms. If you live with someone who tests positive for COVID-19, the date of last exposure is the date the individual last had symptoms in your household. This may mean those quarantining often stay home longer than the person who tested positive.
Face-coverings: When you can’t stay home, the CDC recommends use of a cloth face-covering in public to reduce the spread of COVID-19. Your cloth face covering should:
- Reach above the nose, below the chin, and completely cover the mouth and nostrils;
- Fit snugly against the sides of the face;
- Be made of multiple layers of fabric that you can still breathe through; and,
- Be able to be laundered and machine dried without damaging the material or shape.
Many items you may already have in your home can be used to create face coverings. Try creating a cloth face covering using bandanas, ski masks, washable napkins, or dish towels. More information from the CDC.
Pets: At this time (7/27/20), there is no evidence that animals play a significant role in spreading the virus that causes COVID-19, according to the CDC. Based on the limited information available to date, the risk of animals spreading COVID-19 to people is considered to be low. However, since animals can spread other diseases to people, it’s always a good idea to wash your hands after being around animals.
Pools & hot tubs: There is no evidence that COVID-19 can be spread to humans through the use of pools and hot tubs. Proper operation, maintenance, and disinfection (e.g., with chlorine and bromine) of pools and hot tubs should remove or inactivate the virus that causes COVID-19.
Chloroquine phosphate: The CDC has issued a health alert warning against the use of non-pharmaceutical chloroquine phosphate to treat COVID-19. Chloroquine phosphate, when used without a prescription and supervision of a healthcare provider, can cause serious health consequences. More information.
More information: https://www.cdc.gov/coronavirus/2019-ncov/about/
Resources are available via the Denton County MHMR Center. The crisis hotline is 800-762-0157. For more information, visit their website.
The Texas Department of Health and Human Services has also established toll-free mental health support line for those experiencing anxiety, stress or emotional challenges due to the COVID-19 pandemic: 833-986-1919.
The North Texas Behavioral Health Authority is offering a hotline for anyone to call who may be experiencing stress and anxiety during this time of crisis. The number is 833-251-7544.
For more, check out our Mental Health Resource one-sheet.
INFORMATION FOR BUSINESSES
The Colony Economic Development Corp. has compiled a Business Retention Coronavirus Recovery Checklist, which will help with guidelines for actions a local business should take during this time
City statement March 3, 2020