Do I have to put my complaint in writing?

The Texas Government Code requires that all complaints against police officers be in writing and signed by the person making the complaint. Just as citizens who are arrested must be notified of the charges against them, the police officer must be provided a copy of a complaint. We have found it's much easier to investigate a written complaint, so we prefer them that way. If there are valid reasons this cannot be done, we'll make other arrangements. For further information, contact us at 972-624-3944.

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1. If I have a complaint, who do I talk to? ... and will you really listen?
2. But, I want to take this all the way to the top. Will the Chief of Police to know?
3. Do I have to initially complain in person?
4. Is there a time limit for making a complaint?
5. Do I have to put my complaint in writing?
6. Can I get in trouble for making a complaint?
7. What are the possible outcomes of the investigation?
8. What happens if my complaint is sustained?
9. What happens if my complaint is not substantiated?
10. Will I be told the results of the complaint?
11. Will I have to take a polygraph?
12. What if I'm not satisfied with the decision?