The Texas Government Code requires that all complaints against police officers be in writing and signed by the person making the complaint. Just as citizens who are arrested must be notified of the charges against them, the police officer must be provided a copy of a complaint. We have found it's much easier to investigate a written complaint, so we prefer them that way. If there are valid reasons this cannot be done, we'll make other arrangements. For further information, contact us at 972-624-3944.