FAQs • The Colony, TX • CivicEngage

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The Colony, TX

If a parent loses a child, where should they go?: The found children's area is at the City of The Colony Police Command Unit. We encourage your family to identify this spot (or another festival location) as a good place to meet in case anyone becomes separated. They can be reached at 972-665-1887.

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Salute Our American Heroes

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1. Is there a fee to attend the American Heroes festival?

No! American Heroes is a free event. VIP Tickets are available - $40 for 1 day or $70 for both days. PlayTC.ticketleap.com

There will be food and drinks for sale at the event as well. For more information contact us at 972-625-1106.

2. Is there a parking fee?: No! Parking is absolutely free.

3. Are dogs allowed?: No. We ask that you keep your four legged friends at home please. For more information contact us at 972-625-1106.

4. Can we bring a cooler to the event?: No! Coolers are not permitted. Food, drinks, and alcoholic beverages will be available for purchase within the festival grounds. For more information contact us at 972-625-1106.

5. Are there ATMs on site?: TBD. For more information contact us at 972-625-1106.

6. Is the event site ADA accessible?: Some portions of the event area are on concrete and will be ADA accessible. Other areas are on grass and will not be. For more information contact us at 972-625-1106.

7. What is there to do besides watching the bands?: There will be Kids Craft stations, Carnival, Silent Auction, Community Stage, Sponsor Expo, Food and Drink Booths, and of course the best Fireworks display in North Texas! For more information contact us at 972-625-1106.

8. What should we wear?: This is an outdoor event in Texas during November. Weather changes rapidly, so be prepared and plan accordingly. Wear comfortable shoes, bring a hat during the day, don’t forget the sunscreen, and be sure to bring a jacket or sweater for when the sun goes down so you don’t miss any of the awesome fireworks! For more information contact us at 972-625-1106.

9. Are we allowed to bring lawn chairs or a blanket?: Yes, but please be respectful of others. Chairs should be low to the ground and have backs at shoulder height. We want everyone to enjoy the concerts and have a great time. Be respectful of people around you. For more information contact us at 972-625-1106.

10. How can I volunteer to help at American Heroes?: Please visit the Volunteer page on this site for more information.

11. If a parent loses a child, where should they go?: The found children's area is at the City of The Colony Police Command Unit. We encourage your family to identify this spot (or another festival location) as a good place to meet in case anyone becomes separated. They can be reached at 972-665-1887.